Frequently Asked Questions
Where is the foodbank?
What area do you cover?
We want to donate - what kind of food do you need?
Please see our up-to-date shopping list for items we are currently in need of, and items we currently don’t need.
Where can I drop off donations of food?
All of these are listed on our Foodbank collection points page. For larger donations, our main store is on Duke Street near High Wycombe train station. If you’d like to drop off directly the store is open 10am-12pm Tuesday – Friday and on Monday evenings 7pm-8.30pm but please contact us in advance so we can ensure someone is available to meet you, or to arrange to meet you at a convenient time.
Do you accept donations of fresh food?
Who do you help?
All those who get a parcel from us are referred by our front line partner organisations who work with a wide range of people. They refer anyone to us they think can benefit from a short term, emergency food supply. Our partners are varied and include health visitors, the probation service and the police, the YMCA, refuge centres, the job centre, bereavement groups, young people’s charities and many more. We work in High Wycombe and South Bucks District, as far north as Penn, east as Denham, south as Marlow, west as Princes Risborough.
Please note, we no longer generally accept referrals from GPs at their request.
I need food – can you help me?
Who are your partners?
What is in a food parcel?
How long does a food parcel last?
What happens when my referral ends?
How are you funded?
Regular (monthly) gifts are incredibly important so we can make the foodbank sustainable and plan for future projects. Please consider making a regular donation: Find out more.
How do I donate money? Can I set up a direct debit?
You can also Gift Aid your donations to us if you qualify. You can donate online, by bank transfer or send us a cheque. We can even accept cash donations.
Find out more on our Donate money page.
Do you sell or share my details with other charities and organisations?
I'd love to volunteer for you. How do I do that?
Can we come along for a day to the foodbank to help?
Contact us today!
Please note, because we operate a ‘dispersed food bank’ model and because of client confidentiality issues it isn’t always appropriate for non-regular volunteers to join the food parcel distribution operation but there are plenty of other ways to help!